What you’ll learn Cold and Warm Calls Understand Sales by Phone How to Close Down the Voice Learn to Ask the Right Questions Requirements No previous experience needed Open mindedness is required Learn the Art of Call Centre Description Call centers are a vital part of any business operations. They operate over the phone, their main channel of communication. Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. Call centers are designed to handle a massive volume of calls so it is important to learn the customer service aspect of it too. Because, generally call centers are used to handle customer service, technical support or sales. Providing quality customer service is the most visible way to stand out as a brand in today’s competitive Continue reading...
